How do I order custom patches?

You can order custom patches by selecting your patch style, uploading your artwork, choosing size and quantity, and placing your order. We send a digital proof before production.

What types of patches do you offer?

We offer embroidery, PVC, chenille, leather, sublimation, 3D puff, and woven patches.

How long does production take?

Production typically takes 7-10 business days depending on the patch style and quantity.

Refund policy

Last updated: November 2025

At My Patch Store, we stand behind the quality of every patch we create. If anything is wrong with your order, we’ll fix it — fast.

Issue Resolution Policy

If you receive an incorrect, damaged, or defective order, please contact us within 15 days of delivery with clear photos or videos showing the issue.

Once we verify the problem:
✔ We remake your entire order for free
✔ We resend it at no cost
✔ You keep both the original and the corrected patches

You do not need to ship back the incorrect order.
We handle all corrections through replacement only.

No Refund Policy

We do not offer monetary refunds for any order.
If a mistake occurs, our solution is:
✔ Free remake
✔ Free re-shipment

Our goal is to ensure you receive the correct, high-quality patches as quickly as possible.

No-Returnable Items

Because all orders are custom-made, we do not accept returns for:

Change of mind
Ordering the wrong size or quantity
Custom designs made exactly as approved
Delivered orders without proof of issue

How to Report an Issue

Email our support team within 15 days:
📩 [email protected]

Include:

Order number
Photos/videos showing the issue
Description of the problem

We typically reply within 24–48 hours.