Privacy policy
Last updated: November 2025
At My Patch Store, we care about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.
1. Information We Collect
We collect the following types of information:
Personal Information
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Name
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Email address
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Shipping & billing address
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Phone number (only if needed for delivery)
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Payment details (processed securely through Shopify — we do NOT store card numbers)
Order Information
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Items purchased
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Order history
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Transaction details
Device & Browsing Information
Automatically collected through cookies:
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IP address
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Browser type
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Device information
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Pages viewed
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Time spent on our website
2. How We Use Your Information
We use your information to:
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Process and deliver your order
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Communicate with you about your purchase
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Improve our website and customer experience
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Prevent fraud or misuse
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Provide customer support
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Send promotional updates (only if you subscribe to our newsletter)
3. Sharing Your Information
We only share your information with trusted partners who help run our business:
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Shopify (website hosting + e-commerce platform)
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Payment processors (Shopify Payments, PayPal, etc.)
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Shipping carriers (USPS, DHL, FedEx, etc.)
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Analytics tools (Google Analytics, Meta Pixel)
We never sell your personal data.
4. Cookies
Our store uses cookies to:
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Keep your cart open
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Understand how visitors use our website
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Improve speed & user experience
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Provide personalized product suggestions
You can disable cookies in your browser settings at any time.
5. Data Retention
We keep your information:
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Order records: for tax and business requirements (up to 7 years)
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Marketing emails: until you unsubscribe
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Cookies: based on your browser settings
6. How We Protect Your Information
Your data is protected using:
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SSL encryption
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Secure payment gateways
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Shopify’s advanced data protection systems
We do not store your full payment information at any time.
7. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request corrections
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Request deletion
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Opt-out of marketing emails
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Limit cookie tracking
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Request a copy of your data
To make a request, contact us at:
📩 [email protected]
8. Changes to This Policy
We may update this policy occasionally to reflect changes in our business or legal requirements. The latest version will always be posted on this page.
9. Contact Us
If you have questions about our Privacy Policy or your data: